Cookies are small data files that we place on your computer. They improve your experience by:
- remembering settings and information (like the names of health or social care services you've searched for) so you don't have to keep re-entering them.
- measuring how you use the website so we can make sure it meets your needs.
Cookies do not identify you personally.
Types of cookies and how we use them
First party cookies
First party cookies are our own. We control them and use them to provide information about the way you use our website.
This maintains the open/closed state of the "Cookie Control" dialog.
Third party cookies
Third party cookies are set by other websites. We use their online tools to make our website work better for you.
We use Survey Monkey for some of our surveys. Their Cookies Policy can be found at: https://www.surveymonkey.co.uk/mp/legal/cookies/
We also use Care Opinion to collect some patient stories. Information about the cookies they use is at: https://www.careopinion.org.uk/info/cookies
Measuring website usage through Google analytics
We use Google Analytics to view statistics on the way you use our website. We can check:
- how many people have visited our website and what content they look at.
- how many times documents have been downloaded.
- what people are looking for on our website.
We use the following third party cookies set by Google Analytics.
Used to distinguish users and expires after two years.
Used to distinguish users and expires after 24 hours.
Used to throttle request rate and expires after one minute.
Managing the cookies on your computer
You can restrict or block cookies set by our website and others by changing the settings in your browser. Doing this however may impact the way our website works for you in the future.
Visit the About Cookies website at http://www.aboutcookies.org.uk/ to find out more about restricting or blocking cookies in different browsers.
You can also learn more about cookies at www.gov.uk/support/cookies on the DirectGov website.