Healthwatch Tameside has developed a Self Help Information Pack as part of our Help with NHS Complaints service. You can download it below.
Take a look at our practical resources to help you make a complaint about NHS health and social care services.
The NHS provides good quality services to most people but sometimes things do go wrong. Very often a problem can be resolved quickly, easily and informally but in some cases people may choose to make an official complaint. If you want to make a complaint about an NHS service you have received, Healthwatch Tameside can help you by:
Information is also available to read online provided by Citizens Advice Bureau - Find out more
If the social care you wish to complain about has been funded by the NHS, please refer to our information about NHS complaints above.
For other social care complaints, here is some information published by Citizens Advice Bureau, including flowcharts, helpful tips and sample letters.
Some of these links are created and maintained by the Citizens Advice Bureau. Healthwatch Tameside accepts no responsibility for the accuracy of the content.