Accessible Information and Communication at GP practices
As part of this work, we are gathering feedback from people with additional information and communication support needs and their carers about their experiences of accessing GP services in Tameside. This means anyone with information or communication needs relating to a disability, impairment, or sensory loss.
We want to learn about people’s experiences in three main areas:
- Communication with the practice
- Visiting the practice and attending appointments
- Receiving information
What works well?
What could be improved?
If you have been unable to access information and communication from your GP practice, how has this affected you?
We want to hear your story. Any feedback is welcome, positive or negative.
You can tell us your story by using one of the methods below:
- Online – click this link to complete our online survey: https://www.surveymonkey.com/r/JQFZHW6
- Over the phone – call us on 0161 667 2526
- By email – email us at info@healthwatchtameside.co.uk
- By post – you can write to us using the details below
Healthwatch Tameside
131 Katherine Street
Ashton-Under-Lyne
OL6 7AW
We will talk to you in a way that works for you. This could be filling out a form online, posting a paper survey, talking over the phone, or another method. Please let us know what works best for you.
The stories we gather through this project will be used to show the people who run GP services in Tameside how accessibility is working, and what can be improved.
We will share a report and set of recommendations with the people who run GP services in Tameside. We will also publish our findings on our website and social media channels.
All patient stories will be anonymous – we will not use your name when sharing your story. If you have any questions about this, please get in touch with us using the details above. You can also view our Privacy policy by clicking this link: www.healthwatchtameside.co.uk/privacy.
