Healthwatch Tameside Launches Project to Improve A&E Patient Experience
As the independent health and care champion for Tameside, our role is to listen to the community and share feedback with providers and commissioners to ensure services meet people’s needs.
This project aims to understand why people attend A&E, what works well, and what could be improved.
Why This Matters
A&E attendances at Tameside General Hospital are currently very high. We want to learn:
- Why people choose A&E
- Whether they tried other services first
- What barriers they faced in accessing alternatives
- What works well in A&E and what could improve
- How people feel about facilities such as seating, toilets, and refreshments
How Your Feedback Will Help
Your views will:
- Inform improvements to A&E and urgent care services
- Help providers understand why people attend A&E and how care can be delivered earlier
Take Part
If you’ve visited A&E at Tameside General Hospital in the past 18 months, we’d love to hear from you:
Complete the survey online: www.surveymonkey.com/r/XYSMHG5
Call us: 0161 667 2526
Email: info@healthwatchtameside.co.uk
Post: Request a paper copy and freepost envelope by contacting us via phone or email.
Healthwatch Tameside will produce a report of findings and recommendations for Tameside General Hospital and local commissioners. This report will also be published on our website and social media so the community can see the impact of their feedback.
