Healthwatch Tameside Annual Report 2024-2025
The report outlines how we supported over 3,400 people via our information and signposting offer, gathered insights from 648 residents, and published four major reports shaping local services. It highlights how lived experiences have directly influenced decision-making, improved service access, and driven targeted action on inequality, cost of living, and care standards.
Highlights from our work across 2024-2025
- Cost of Living Report: Directly informed Tameside Council’s anti-poverty strategy, including the targeting of the Helping Hands campaign and new support schemes tackling economic inactivity and poor health outcomes.
- Access to GP Services: Feedback from residents led to actionable recommendations now embedded in Tameside’s Primary Care Improvement Programme.
- Ethnic Minority Healthcare Experiences: Findings guided the work of the Tameside Inequalities Reference Group and helped steer new cultural competence initiatives in primary care.
- CAMHS (Child and Adolescent Mental Health Services): A major collaborative report, based on input from nearly 1,200 people (with strong Tameside representation), influenced regional policy discussions at the Greater Manchester ICS level.
- Enter and View Visits: Insights from care home visits led to implemented changes in resident safety, staff visibility, and complaints procedures.
We are pleased to share our annual report, which demonstrates the impact of Healthwatch Tameside and how we have used people’s insights to improve local services.
Every conversation, survey, and story shared with us truly helps shape services for the better. This year, we’ve not only listened, but we’ve also ensured those voices led to real decisions, visible changes, and better outcomes for the people of Tameside.
This report reflects a collective effort made possible by our dedicated team, partners, and communities
