Healthwatch Tameside - Enter & View Report, Clarkson House Care Home

Healthwatch Tameside is the independent consumer champion for health and social care in Tameside. We listen to local people and gather information about their experiences of using health and social care services, and feed these back to commissioners and providers to help influence change.
Healthwatch Tameside has the legal power to visit health and social care services and see them in action. This power to Enter and View services offers a way for Healthwatch Tameside to meet some of our statutory functions and allows us to identify what is working well with services and where they could be improved.
As part of our statutory functions, our board have agreed to conduct a series of Enter and View visits to care providers within Tameside. Our visit to Clarkson House Care Home took place on the June 19 2025.
Our visit focused on how well the home supports residents’ dignity, independence, and quality of life. We spoke with residents, staff, and relatives, as well as observing the environment and routines in the home.
Following our visit, we compiled our findings and included a set of recommendations for the service provider's review. The draft report was sent for comment to the provider, allowing 20 working days for their response.
The provider noted in their response that the following recommendations have since been confirmed as completed:
(2) Fire extinguishers to be mounted on the wall or stand for safety
(3) Making the home more dementia-friendly
(5) Creation of an activity schedule
The full report including findings, recommendations and provider response can all be found below.
This report will be sent to local providers and commissioners, to highlight the findings from our Enter & View visit to Clarkson House Care Home.